# Future Intelligence Technology (FIT) > Future Intelligence Technology (FIT) is a remote AI automation company that designs, builds and maintains AI agents, chatbots and automated workflows for small and mid-sized businesses in the United States, United Kingdom, Canada, Nigeria and worldwide. Founders: Deborah B., Esq. (CEO & Co-Founder); Jeremiah B. (Co-Founder & AI Software Specialist). Remote-first. We work with clients by video call, WhatsApp and email. Contact: info@futureintelligencetech.com, WhatsApp +234 703 320 6524. Pricing model: free AI automation audit, fixed-price Starter projects quoted in writing, optional monthly Care Plans (USD). ## Services - [AI agents & chatbots](https://futureintelligencetech.com/services/ai-agents-chatbots/): AI agents and chatbots for WhatsApp, your website, Instagram and email that answer customers, qualify leads and book appointments, with human handover. - [Workflow automation](https://futureintelligencetech.com/services/workflow-automation/): We automate data entry, invoicing, follow-ups, reporting and onboarding by connecting the tools you already use with n8n, Make, Zapier or code. - [Custom AI apps](https://futureintelligencetech.com/services/custom-ai-apps/): Custom AI applications such as knowledge assistants, document processing tools and AI-powered portals, built when off-the-shelf software doesn't fit. - [AI marketing automation](https://futureintelligencetech.com/services/ai-marketing-automation/): AI marketing systems that capture leads, nurture them by email or WhatsApp, and turn one piece of content into a week of posts, with human review. - [Maintenance & support](https://futureintelligencetech.com/services/ai-maintenance-support/): Monthly Care Plans that keep AI systems accurate and running: monitoring, fixes, accuracy reviews, model and API changes, and a plain-English report. ## Industries - [AI automation for E-commerce & retail](https://futureintelligencetech.com/industries/ecommerce/): How online stores use AI for order-status questions, abandoned carts, product content, inventory alerts and returns, with Shopify and WooCommerce examples. - [AI automation for Real estate](https://futureintelligencetech.com/industries/real-estate/): How estate agents and property managers use AI to answer enquiries instantly, qualify buyers and tenants, book viewings and chase documents. - [AI automation for Clinics & healthcare](https://futureintelligencetech.com/industries/healthcare-clinics/): How clinics use AI for booking, reminders, intake forms and FAQs, while clinical decisions stay with clinicians and patient data stays protected. - [AI automation for Law firms & legal](https://futureintelligencetech.com/industries/law-firms/): Risk-aware AI automation for law firms: client intake, document review, template drafting and matter updates, designed with a legal practitioner. - [AI automation for Education & training](https://futureintelligencetech.com/industries/education-training/): How schools, tutors and training providers use AI for admissions enquiries, enrolment, scheduling, reminders, learner support and course content. - [AI automation for Agencies](https://futureintelligencetech.com/industries/marketing-agencies/): How agencies use AI automation for client onboarding, reporting, content pipelines, approvals and new-business follow-up, to grow without more admin. ## Problems we solve - [Stop losing leads that arrive after hours](https://futureintelligencetech.com/solutions/missed-leads-after-hours/): Enquiries that arrive at night or on weekends go cold. An AI assistant replies in seconds, qualifies the lead and books the next step, 24/7. - [Reply to customers in seconds, not hours](https://futureintelligencetech.com/solutions/slow-customer-replies/): Cut response times on WhatsApp, chat and email with an AI assistant for repetitive questions and smart routing for everything else. - [Stop typing the same information into three different systems](https://futureintelligencetech.com/solutions/manual-data-entry/): Copying data between emails, PDFs, spreadsheets and business apps wastes hours and causes errors. Here's how AI document reading and workflow automation remove it. - [Get paid on time without chasing every invoice by hand](https://futureintelligencetech.com/solutions/invoice-and-payment-follow-up/): Automate invoice creation, polite payment reminders, and reconciliation so cash comes in faster and nobody has to send awkward chase emails manually. - [Publish consistently without spending every evening on content](https://futureintelligencetech.com/solutions/content-creation-takes-too-long/): Use an AI content pipeline to turn one piece of expertise into a week of posts, emails and scripts, with human editing so it still sounds like you and stays accurate. - [Reduce appointment no-shows with automated reminders and easy rescheduling](https://futureintelligencetech.com/solutions/appointment-no-shows/): Automated reminders by SMS, WhatsApp and email, one-tap rescheduling and waitlist backfilling reduce empty slots. Here's how to set it up. ## Where we work - [United States](https://futureintelligencetech.com/locations/united-states/): Remote AI agents, chatbots and workflow automation for US businesses, priced in USD and designed around CCPA, HIPAA, TCPA and CAN-SPAM. - [United Kingdom](https://futureintelligencetech.com/locations/united-kingdom/): FIT builds AI agents, chatbots and workflow automations for UK businesses remotely, with UK-hours availability and attention to UK GDPR, PECR and sector rules. - [Canada](https://futureintelligencetech.com/locations/canada/): FIT builds AI agents, chatbots and workflow automations for Canadian businesses remotely, with attention to PIPEDA, CASL and Quebec's Law 25. - [Nigeria](https://futureintelligencetech.com/locations/nigeria/): WhatsApp AI assistants, workflow automation and custom AI apps for Nigerian businesses, with Paystack/Flutterwave integration and NDPA 2023 in mind. ## Free tools - [AI automation audit](https://futureintelligencetech.com/free-tools/ai-audit/): questionnaire that ranks what a business should automate first, with estimated hours saved. - [ROI calculator](https://futureintelligencetech.com/free-tools/roi-calculator/): estimates time and money saved and payback period for an automation. - [Prompt builder](https://futureintelligencetech.com/free-tools/prompt-builder/): builds structured prompts for common business tasks. - [Automation starter pack](https://futureintelligencetech.com/free-tools/automation-starter-pack/): workflow blueprints, prompts and a readiness checklist. - [Live AI assistant](https://futureintelligencetech.com/demo/): chat assistant that answers questions about AI automation and FIT. ## Guides - [AI Agent vs Chatbot vs Automation: What's the Difference?](https://futureintelligencetech.com/blog/ai-agent-vs-chatbot-vs-automation/): Clear definitions of AI agents, AI chatbots and workflow automation, how they differ, and a simple decision guide for choosing the right one for your business problem. - [Is Your AI Chatbot Legal? A US, UK, Canada & Nigeria Checklist](https://futureintelligencetech.com/blog/ai-chatbot-legal-checklist/): A plain-English compliance checklist for AI chatbots: AI disclosure, data protection, marketing consent and record-keeping in the US, UK, Canada and Nigeria. - [Using AI in a Law Firm: A Practical, Risk-Aware Guide](https://futureintelligencetech.com/blog/ai-in-law-firms-practical-guide/): How law firms can use AI safely for intake, document review, drafting and client updates, with confidentiality, verification and regulator guidance. - [How to Automate WhatsApp Customer Replies (Step-by-Step Guide)](https://futureintelligencetech.com/blog/automate-whatsapp-customer-replies/): Automate WhatsApp replies step by step: free WhatsApp Business app features, then an AI assistant on the WhatsApp Business Platform. Rules, costs, pitfalls. - [10 Business Tasks You Can Automate with AI This Month](https://futureintelligencetech.com/blog/business-tasks-to-automate-with-ai/): Ten practical, low-risk business tasks small businesses can automate with AI and workflow tools right now, with how each works, typical tools and what to watch out for. - [How to Calculate the ROI of AI Automation](https://futureintelligencetech.com/blog/calculate-roi-of-ai-automation/): A simple, honest method to estimate the return on an AI automation: time saved, value, running costs and payback period, with a worked example. - [Zapier vs Make vs n8n: Which Should a Small Business Use?](https://futureintelligencetech.com/blog/zapier-vs-make-vs-n8n/): An honest comparison of Zapier, Make and n8n for small businesses: ease of use, pricing models, AI features, self-hosting and when to choose each. ## Glossary - [AI agent](https://futureintelligencetech.com/glossary/ai-agent/): An AI agent is software that uses a large language model to understand a request or goal, decide what steps to take, and carry them out using tools such as booking systems, databases, email or a CRM, usually with limits and human checkpoints. - [AI automation audit](https://futureintelligencetech.com/glossary/ai-automation-audit/): An AI automation audit is a structured review of a business's processes, tools and data that identifies which tasks AI and automation can take over, estimates the time and money each would save, and puts them in a practical order of priority. - [AI chatbot](https://futureintelligencetech.com/glossary/ai-chatbot/): An AI chatbot is a program that holds a natural-language conversation, by text or voice, using a large language model to understand questions and generate answers. In business, it is usually limited to answering from the company's own approved information. - [API integration](https://futureintelligencetech.com/glossary/api-integration/): An API integration is a connection between two software applications through their application programming interfaces (APIs), so they can send and receive data automatically, for example creating an invoice in your accounting tool when a deal closes in your CRM. - [Human-in-the-loop](https://futureintelligencetech.com/glossary/human-in-the-loop/): Human-in-the-loop (HITL) is a design approach where a person reviews, approves or corrects an AI system's output at defined points, especially before actions that are costly, irreversible, sensitive or regulated. - [Large language model (LLM)](https://futureintelligencetech.com/glossary/llm/): A large language model (LLM) is an AI system trained on very large amounts of text to predict and generate language. That lets it answer questions, summarise, draft, classify and translate. GPT, Claude, Gemini and Llama are examples. - [No-code automation](https://futureintelligencetech.com/glossary/no-code-automation/): No-code automation means building automated workflows with visual, drag-and-drop tools such as Zapier, Make or n8n instead of writing code, by choosing a trigger and the actions that should follow. - [Prompt engineering](https://futureintelligencetech.com/glossary/prompt-engineering/): Prompt engineering is the practice of writing and testing the instructions given to an AI model, including its role, context, task, constraints and output format, so that it produces accurate, consistent and useful results. - [RAG (retrieval-augmented generation)](https://futureintelligencetech.com/glossary/rag/): Retrieval-augmented generation (RAG) is a technique in which an AI system first searches a specific set of documents, such as your policies, FAQs or contracts, for relevant passages, and then writes its answer using only those passages, ideally with citations. - [Workflow automation](https://futureintelligencetech.com/glossary/workflow-automation/): Workflow automation is the use of software to run a repeatable business process automatically, starting from a trigger such as a form submission, new order or date, and moving information between apps without someone copying it by hand. ## Company - [About FIT](https://futureintelligencetech.com/about/) - [Deborah B.](https://futureintelligencetech.com/about/deborah-b/): Legal practitioner and CEO of FIT, working where law meets artificial intelligence: AI workflow automation, prompt engineering and legal technology. - [Jeremiah B.](https://futureintelligencetech.com/about/jeremiah-b/): Co-founder and AI software specialist with a chemical engineering background, building intelligent systems that solve operational problems. - [Pricing](https://futureintelligencetech.com/pricing/) - [Process](https://futureintelligencetech.com/process/) - [FAQ](https://futureintelligencetech.com/faq/) - [Contact](https://futureintelligencetech.com/contact/) ## Optional - [Full text for AI systems](https://futureintelligencetech.com/llms-full.txt)